How can we help you?

We are waiting for your stories, suggestions, and even small curiosities.

Official Support

We help resolve technical issues or general questions encountered while using the service.

support@simplembti.com
We usually respond within 24 hours.

Inspiration & Proposals

Do you have a great idea for a feature or a partnership proposal?

ideas@simplembti.com
Our editorial team will review and contact you directly.

Error Reporting

We apologize for any inconvenience. We will fix reported issues as quickly as possible.

bugs@simplembti.com
Urgent reports are monitored in real-time.

Frequently Asked Questions

Open Communication Channel

Talk to us in the most comfortable way for you. We are always open.

Contacts at a Glance

Operating Hours: Weekdays 10:00 - 18:00 (KST)

Response Speed: Within 24 hours max

Response Priority Guide
Service interruption and urgent errors
General inquiries and user feedback
Content proposals and business collaborations